SMS & Data Privacy Policy

By providing your phone number, you consent to receive individual SMS messages from GEM HD Signs & Banners regarding your orders, inquiries, delivery updates and status notifications and service-related updates. We do not send promotional or messages via text.

Message frequency varies based on your interactions with us.

Message and data rates may apply.

Opt-Out

You may opt out at any time by replying STOP. You will no longer receive SMS messages unless you opt back in. For assistance, reply HELP or contact us directly at 248-270-5202

Help

For any questions or issues related to SMS communication, reply HELP or reach out to our team at [email protected] or 248-270-5202

Data Collection

We collect only the information you voluntarily provide, including your name, phone number, and any relevant message details sent via SMS or submitted through our website.

Data Usage

Your information is used strictly to deliver services, process orders, respond to inquiries, and provide customer support. We do not sell, rent, or share your personal data with third parties for marketing or promotional purposes.

Data Security

We apply reasonable administrative and technical safeguards to help protect your data against unauthorized access, misuse, or loss. However, no system is completely immune to risk.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes above or comply with legal obligations. You may request data deletion or updates by contacting us.

Data Transfer

We do not transfer your personal data to any external organizations under any circumstances, even with your consent. We have strict internal policies and controls to prevent unauthorized sharing of user data.